Taken from a pro…Eric Schmidt
“Communication in the Internet Century usually means using email…
1. Respond quickly.
2. When writing an email, every word matters, and useless prose doesn’t.
3. Clean out your inbox constantly.
4. Handle email in LIFO order (Last In First Out).
5. Remember, you’re a router.
6. When you use the bcc (blind copy) feature, ask yourself why.
7. DON’T YELL!
8. Make it easy to follow up on requests.
9. Help your future self search for stuff.